Guard.me Insurance holders: Digital Doctor Telemedicine provided for free

Guard.me Insurance New Service

Guard.me Insurance holders are now eligible for an innovative complimentary service, available in different languages:

Digital Doctor Telemedicine (DDT) is a unique service available for free to insureds who have purchased a guard.me travel insurance policy underwritten by White Horse Insurance Ireland DAC.

This service enables insureds to directly speak with doctors by telephone or video, in multiple languages.

This will facilitate faster access to medical support, ensuring a more comfortable experience for students.


When can I use the Guard.me Digital Doctor Telemedicine (DDT)?

Digital Doctor Telemedicine (DDT) is available 24/7.


When should I use DDT Guard.me service?

This service is suitable for simple medical queries or long-term hospitalisation to keep students updated on medical health and treatment.

Examples of eligible cases:

Respiratory symptoms
Ear pain
Sport injuries
Diarrhea and vomiting
Common cold


Which are the available languages?

English, French, Spanish, Italian, German and Portuguese.


For more Information: 

guard.me DDT guard.me DDT

If you have questions, please do not hesitate to get in touch with our Student Welfare Team. Please email studentwelfare@eci.ie

To download the English Flyer: ENGLISH

Download the Spanish and Portuguese Flyer:



Visit the provider website: click here